vr Archives - 3DVista https://www.3dvista.com/en/kb/tag/vr/ Fri, 05 Jul 2024 07:31:56 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.5 https://www.3dvista.com/wp-content/uploads/2020/07/cropped-favicon_3dvista_new-32x32.png vr Archives - 3DVista https://www.3dvista.com/en/kb/tag/vr/ 32 32 My tours are not working on the Pico VR App. It just shows a screen that alternates between dark and light gray. What should I do? https://www.3dvista.com/en/kb/faqs/vr/my-tours-are-not-working-on-the-pico-vr-app-it-just-shows-a-screen-that-alternates-between-dark-and-light-gray-what-should-i-do/ Fri, 05 Jul 2024 07:27:53 +0000 https://www.3dvista.com/?post_type=epkb_post_type_1&p=39978 If your tours are not displaying correctly through the Pico app, the most likely cause is that you are using the wrong version of the VR App. For Pico devices, we have two different apps: 

The post My tours are not working on the Pico VR App. It just shows a screen that alternates between dark and light gray. What should I do? appeared first on 3DVista.

]]> If your tours are not displaying correctly through the Pico app, the most likely cause is that you are using the wrong version of the VR App. For Pico devices, we have two different apps: 

The post My tours are not working on the Pico VR App. It just shows a screen that alternates between dark and light gray. What should I do? appeared first on 3DVista.

]]> The 3DVista app crashes when starting it on my Quest device. Why is that? https://www.3dvista.com/en/kb/faqs/vr/the-3dvista-app-crashes-when-starting-it-on-my-quest-device-why-is-that/ Tue, 26 Sep 2023 10:55:03 +0000 https://www.3dvista.com/?post_type=epkb_post_type_1&p=37356 If the 3DVista app on the Meta Quest device shuts down immediately after opening, it is necessary to utilize a different Facebook/Meta account on the device facing difficulties. This is because there is a restriction imposed by Meta on the number of headsets that can use the app with the same Facebook/Meta account. Furthermore, certain […]

The post The 3DVista app crashes when starting it on my Quest device. Why is that? appeared first on 3DVista.

]]> If the 3DVista app on the Meta Quest device shuts down immediately after opening, it is necessary to utilize a different Facebook/Meta account on the device facing difficulties. This is because there is a restriction imposed by Meta on the number of headsets that can use the app with the same Facebook/Meta account.

Furthermore, certain users have found that clearing the app data, which can be done in the Settings > Storage menu, can help overcome this problem.

Finally, make sure that your tours still maintain the HTML files with their original name, that is "index.html" or "index.htm". These files should not be renamed.

The post The 3DVista app crashes when starting it on my Quest device. Why is that? appeared first on 3DVista.

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