meta Archives - 3DVista https://www.3dvista.com/en/kb/tag/meta/ Thu, 26 Oct 2023 06:14:18 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.5 https://www.3dvista.com/wp-content/uploads/2020/07/cropped-favicon_3dvista_new-32x32.png meta Archives - 3DVista https://www.3dvista.com/en/kb/tag/meta/ 32 32 The 3DVista app crashes when starting it on my Quest device. Why is that? https://www.3dvista.com/en/kb/faqs/vr/the-3dvista-app-crashes-when-starting-it-on-my-quest-device-why-is-that/ Tue, 26 Sep 2023 10:55:03 +0000 https://www.3dvista.com/?post_type=epkb_post_type_1&p=37356 If the 3DVista app on the Meta Quest device shuts down immediately after opening, it is necessary to utilize a different Facebook/Meta account on the device facing difficulties. This is because there is a restriction imposed by Meta on the number of headsets that can use the app with the same Facebook/Meta account. Furthermore, certain […]

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]]> If the 3DVista app on the Meta Quest device shuts down immediately after opening, it is necessary to utilize a different Facebook/Meta account on the device facing difficulties. This is because there is a restriction imposed by Meta on the number of headsets that can use the app with the same Facebook/Meta account.

Furthermore, certain users have found that clearing the app data, which can be done in the Settings > Storage menu, can help overcome this problem.

Finally, make sure that your tours still maintain the HTML files with their original name, that is "index.html" or "index.htm". These files should not be renamed.

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